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Privacy Policy & Cookies

Version: 2026

Cookie statement

1. What are cookies?2. Types of cookies3. Consent4. Third-party cookies5. Disabling cookies

1. What are cookies?

 Cookies are small files that are stored on your device when you visit our website. We use cookies to ensure the online shop works properly, to analyze its use, and, if you give your consent, to enable marketing and tracking.



2. Types of cookies

We may use:

Functional cookies
These are necessary for the webshop to function properly, such as shopping cart,
language settings, login, and ordering process.
Analytical cookies
These help us understand how visitors use the webshop.
Marketing and tracking cookies
These can be used for advertisements, remarketing, social media, or
personalized content.
No consent is needed for functional cookies, but visitors must be

informed. Consent is required for tracking cookies and some analytical cookies.



3. Consent

On the first visit to our website, we ask for consent for cookies that require
consent.
You can always change or withdraw your consent via the cookie settings on the website.


4. Third-party cookies

Our website may place third-party cookies, such as:

● payment providers;
● Google;
● Meta;
● analytics tools;
● email marketing tools;
● social media platforms;
● Odoo or other webshop software.

These parties may have their own privacy and cookie policies.


5. Disabling cookies

You can delete or block cookies via your browser settings. Some parts
of the webshop may then work less well.


Privacy statement

1. Introduction2. What personal data do we process?3. What do we use personal data for?4. Legal bases5. Sharing with third parties6. Retention periods7. Security8. Rights of data subjects9. Complaints10. Changes

1. Introduction

Brouwhoeve Delicatessen respects the privacy of customers, website visitors, and business relations.

In this privacy statement, we explain which personal data we process, why we do this, how long we retain data, and what rights you have.

2. What personal data do we process?

We may process the following data:
● first and last name;
● company name;
● address details;
● billing address;
● delivery address;
● email address;
● phone number;
● order details;
● payment details;
● customer account details;
● communication via email, phone, or forms;
● IP address;
● browser data;
● cookie data;
● newsletter preferences;
● data required for age verification for alcohol;

● other data that you provide to us.


3. What do we use personal data for?

We use personal data for:
1. processing orders;
2. delivering or preparing orders;
3. payment and invoicing;
4. customer service;
5. returns and complaints;
6. age verification for alcoholic products;
7. administration and legal obligations;
8. improvement of the webshop;
9. security;

10. newsletters and marketing, if consent has been given.


4. Legal bases

We use personal data for:
1. processing orders;
2. delivering or preparing orders;
3. payment and invoicing;
4. customer service;
5. returns and complaints;
6. age verification for alcoholic products;
7. administration and legal obligations;
8. improvement of the webshop;
9. security;

10. newsletters and marketing, if consent has been given.


5. Sharing with third parties

We share personal data only when necessary for our services or legal
obligations.
Think of:
● payment providers;
● delivery services;
● pickup points;
● webshop software;
● hosting parties;
● accounting software;
● email marketing software;
● IT service providers;
● legal or tax advisors;

● government agencies if we are required to do so.


6. Retention periods

We do not retain personal data longer than necessary.
In principle, the following applies:
● invoices and administration: as long as legally required;
● order details: as long as necessary for customer service, warranty, returns and
administration;
● customer account details: as long as the account is active;
● newsletter details: until you unsubscribe;
● cookie data: according to the retention period in the cookie statement;

● complaints and correspondence: as long as necessary for processing and evidence.


7. Security

We take appropriate measures to secure personal data against loss,
abuse and unauthorized access.
Think of secure connections, limited access to systems, strong passwords and

careful management of customer data.


8. Rights of data subjects

You have the right to:
● access;
● correction;
● deletion;
● restriction of processing;
● objection;
● data portability;
● withdrawal of consent.

Requests can be sent to info@brouwhoeve.es.


9. Complaints

If you believe we are not handling your personal data carefully, please contact
us.

You also have the right to file a complaint with the Data Protection Authority.


10. Changes

We may adjust this privacy statement. The most recent version is available on our
website.